The National Information Service's opening hours are Monday to Friday, between 10am and 4pm AEST.


The National Information Service (NIS) provides information and referrals for individuals, organisations and employers about a range of human rights and discrimination issues.  This service is free and confidential.

The NIS can:

  • give you information about your rights and responsibilities under federal human rights and anti-discrimination law
  • discuss whether you may be able to make a complaint to the Commission or how the law might apply to your situation
  • give you information about how to make a complaint, respond to a complaint or deal with specific discrimination issues
  • refer you to another organisation that may be able to help you, if we can't

Please note that the NIS is unable to provide legal advice.


To make a complaint online go to: online complaint


You can contact the NIS by:

Phone: 1300 656 419 or 02 9284 9888


Fax: 02 9284 9611

Online for small businesses: Small Business Enquiry Form

TTY: 1800 620 241 (toll free)

National Relay Service: 1300 555 727 (Speak and Listen) or

Translating and Interpreting Service: 131 450 or


Note: We will use the information you provide to consider and respond to your enquiry. Any personal information will be used and stored in accordance with the Privacy Act 1988 (Cth).