Complaints to the Australian Human Rights Commission must be in writing. To ensure that all necessary information is provided, we prefer that you complete one of our complaint forms provided below. You can complete and submit a complaint online or you can print a hard copy and send it to us.

If you would like the Commission to send you a hard copy complaint form or if you need assistance to write down your complaint, please call our National Information Service on 1300 656 419. 

You can also contact us via the:

Translating and Interpreting Service: 131 450 or or the

National Relay Service: 1300 555 727 (Speak and Listen) or


Electronic complaint forms  

Authority to Act

If you are lodging a complaint on behalf of another person, this person will need to provide authorisation for you to act on their behalf. They can do this by completing the attached Authority to Act form, which should be submitted together with the complaint form.  

Authority to Act.doc (to be completed electronically)

Authority to Act.pdf (to be completed by hand)


Submitting the complaint form

The complaint form can be submitted by:

  • Post to Director, Investigation and Conciliation Service, Australian Human Rights Commission, GPO Box 5218, Sydney NSW 2001
  • Fax to 02 9284 9611
  • Email to


What happens next?

To find out more about the complaint process, please refer to Information for People Making Complaints.